Refund policy
At Miss Topaz, we want you to love your purchase 🤍
Due to the nature of our boutique pieces and limited stock, we currently offer store credit only for eligible returns.
Returns
Returns must be requested within 7 days of delivery
Items must be:
- Unworn
- Unwashed
- In original condition with tags attached
- Non-returnable items
- Sale or clearance items
- Accessories (for hygiene reasons)
- Items marked as final sale
- Store Credit
- Approved returns will be issued as store credit
- Store credit is valid for 6 months
- Return Shipping
Customers are responsible for return shipping costs
We recommend using tracked shipping as we are not responsible for lost parcels
Faulty Items
If your item arrives faulty, please contact us within 3 days of receiving your order with photos, and we will arrange a replacement or refund.
📩 Contact: support@misstopaz.com.au